Privacy Policy of Malaysiavisa.ae

At Malaysiavisa.ae, we are dedicated to providing our clients with a pleasant and secure online experience. Our intent whenever we collect and use your data is to be as transparent as possible so that you are aware of what we collect, what we use it for, and what decisions you make about what information you provide to us. As outlined below, we follow these guidelines. Whenever you use our website, call us, or send us information in person, via email, through post, or social media, you are agreeing to the conditions.

Collection of Personal Information

In response to your interactions with us, we may collect different types of information about you. By utilizing our services, you agree that we may collect personal information about you in a variety of ways, including when you request information from us, book a service with us, and contact us directly via our website, social media platforms, telephone, and email. Furthermore, we collect information about the people whose reservations and services we are handling together with yours. The personal data that we collect include full name, postal address, email address, landline, and mobile numbers, passport number, gender, date of birth, place of birth, nationality, financial details, and payment method (covering card and bank information).

Use of Personal Information

We will use potential clients' personal data to identify and provide them with additional products and services, including notifying them about special offers and promotions. Malaysiavisa.ae uses these data to understand client requirements and provide a suitable product or service. Moreover, they are used for managing products and services, performing tests and research, marketing, and developing products and services. We also utilize the personal data to better understand the behavior of our clients and how they interact with us. We may be required to share your contact information with other third-party partners if their service is necessary for processing your requests or when you request additional services.

Woman with suitcase promoting quick Malaysia visa application
Confidentiality of Personal Information

As part of our commitment to maintaining the confidentiality of your information, we will not share it with anyone unless legally required to do so by applicable authorities or as necessary to ensure that our customers may fully enjoy our services. We will not share your information with marketing agencies or other companies that send you unwanted communications.

Legal Disclosure of Information

In the event we are required by law to disclose any information about you, we will do so if, in our judgment, such action is necessary to fulfill a government request, comply with the law or legal process, and/or protect or defend our legal rights.

Non-Personal Information Collection and Usage

As part of our website's research, analysis, monitoring, and enhancement efforts, we may collect non-personal information on user's and customers' activities through analytical technologies. Non-personal data does not reveal the identity of the website visitor; instead, it displays the visitor's behavior on the site. The information gathered during visits to our website is used to evaluate our content and services and to make changes to give a better user experience and high-quality services.

Opt-Out Option

In our marketing and promotional efforts, we send you email alerts about our products and services, as well as events and news that may be of interest to you.Malaysiavisa.ae offers you the option of opting out of receiving emails or promotional offers by simply following the instructions in the reservation or contact forms.

Contests and Surveys

During our contests and lucky draws, we may collect your personal information, which will be shared with third-party providers associated with the contest. All participants are required to voluntarily submit their data for future analysis to be eligible to compete. Users of our website may choose whether to participate and can opt out of the contest if they prefer not to share their personal information.

Secured Transaction

Malaysiavisa.ae uses precautionary measures to ensure our clients' privacy and security by protecting their personal and financial information. We recognize data as an asset that needs to be protected from loss and unauthorized access and employ a variety of security technologies to do so. Our security measures comply with widely accepted industry standards. We implement encryption, firewalls, user identification requirements, audit trails and additional security measures to provide data protection on par with financial institutions and online transaction systems.

Message Us